Software

Custom software in Sant Cugat: when building beats buying

A city of 98,000 that takes in more people every morning than it sends out. That means companies, and companies mean processes that don't fit an off-the-shelf program.

Sant Cugat del Vallès has 98,649 residents across 48.23 km², according to the municipality figures published by Idescat. And one figure says a lot: its daytime population is 102% of the registered one. Unlike most of the metropolitan area, more people come in than go out. That's business fabric, and business fabric is where custom software in Sant Cugat stops being a luxury and becomes a matter of hours saved.

A business park with office buildings and green areas, like those in Sant Cugat del Vallès

The clearest sign: the spreadsheet holding the company together

Almost every project that reaches us starts the same way. The company has its programs — invoicing, management, maybe a CRM — and, in between, a spreadsheet acting as glue. One person updates it, that same person understands it, and nobody dares touch it while they're on holiday.

That file isn't a technical problem, it's a symptom: it means the company's real process doesn't fit the tools it has bought. And as the business grows, the glue holds up worse and worse.

If three of these four sound familiar, the conversation is already worth having:

  • The same data gets typed twice or more: in the order, in the delivery note, and again in the invoice.
  • You pay for several licences and still copy information from one to another by hand.
  • Reports get assembled every Monday by piecing together three different sources.
  • When volume grows you hire admin staff, not production or sales.

Buy or build: how the decision really gets made

Not everything is solved by programming, and that's worth saying. If your process is the industry standard and a well-known program covers it, buy it: cheaper and proven. The scales tip towards custom software when one of these three appears:

  • No tool fits and you've spent two years patching it with spreadsheets alongside.
  • The way you work is your competitive advantage and the off-the-shelf program forces you to work like everyone else.
  • You pay for features you don't use and lack precisely the ones you need.

There's a middle option we recommend more often than people expect: keep the program you already have and build only the missing piece, connected to it. Cheaper, faster and far less risky than scrapping everything and starting over.

Want to know what it would cost you?

We reply the same day. No commitment, no sales pitch.

What gets built first in a Vallès company

Sant Cugat's profile and its surroundings — professional services, tech, distribution, private healthcare, plenty of mid-sized office-based companies — mean the briefs look fairly similar to each other.

The dashboard that joins what's separated

The most requested and the first to show results: your own screen showing the real state of orders, projects or visits, fed by what you already have. The Monday report stops being necessary because the data is current.

The process that depends on one person

Quotes assembled by hand, customer onboarding that goes through four emails, approvals waiting for someone to get back from lunch. It becomes a flow with its own notifications and permissions, and stops stalling when someone's away.

The connection between programs

The website order landing straight in the management system, the invoice coming out of it, the warehouse finding out without anyone retyping anything. The least glamorous part and the one that saves the most hours.

The app for people who aren't in the office

Technicians, sales reps, warehouse staff. A digital job sheet with signature and photos, or stock logging from a tablet, changes the month without changing the headcount.

Hands working on a laptop spreadsheet, the file that ends up holding the process together

How it's quoted, and why there's no price list

There's no catalogue price here, and be wary of anyone who gives you one over the phone before knowing what you do. Development is quoted per project, not as a monthly fee: first the real process gets mapped — the actual one, not the one in the manual — then it's decided what goes into the first version and what doesn't, and with that a fixed price is agreed in writing before starting.

What is published on our pricing page are the monthly digital presence plans, which are a different service and sometimes get confused: from €100 a month for a landing page and €200 for a site of up to ten pages, plus the €400, €750 and €1,500 monthly plans for content, Google profile and campaigns. All VAT excluded and with no lock-in. Software, process automation, AI integration and AI audits are quoted separately, because the work varies enormously from case to case.

One recommendation we always give: start with the part that hurts most. A small first version solving one concrete problem pays for itself and teaches a lot about what to do next. The projects that start out wanting everything are the ones that stall.

What to get in writing before signing

  • That the code is yours. In writing, with the repository in your name. It's the difference between owning a tool and renting one.
  • Where the system lives and who holds the access.
  • What happens to the data. If you handle personal data, the responsibility is your company's: Spain's data protection agency publishes guidance for small businesses on what needs to be in place.
  • Backups, and who verifies them. INCIBE has free material on this worth reading once.
  • What happens after delivery. Who fixes a bug in January, and how quickly.

Those five questions separate a calm project from an uncomfortable dependency. And they take five minutes to answer if the provider has them clear.

Two people mapping the process on a whiteboard before building the custom software

How long it takes and how the work runs

A useful first version of an internal tool usually lands between six and twelve weeks, depending on what has to be connected. That's not a brochure timeline: what delays development most isn't programming, it's deciding. Every time a process criterion changes halfway through, the clock restarts.

That's why we work in partial deliveries: you see it running early, corrections happen with the tool in front of you, and it avoids the classic six-month project that's already obsolete on delivery because the company has moved on.

We work from Palamós, and that isn't a problem

Our office is in Palamós, on the Costa Brava, and we cover the whole province of Barcelona. In a software project most of the work is understanding the process and showing progress, and that runs perfectly well over video calls with the tool shared on screen. We come in person when it counts: the kick-off meeting, seeing the warehouse or the plant with our own eyes, and the session where the team starts using it.

If you have a process held together by a spreadsheet and want to know whether building something makes sense, message us on WhatsApp and we'll look at it. One conversation is usually enough to map the process and see whether the answer is buy, connect or build. No commitment and no surprise quotes.

Tell us what you need and we'll give you a price

We reply the same day. No commitment, no sales pitch.

FAQ

Frequently asked questions about custom software in Sant Cugat

How much does custom software cost in Sant Cugat?+

It's quoted per project, not as a monthly fee, and the price depends on what has to be built and what it needs to connect to. We fix it in writing after a first conversation mapping the process; before that, any figure is invented. What is published on our site are the monthly digital presence plans, which are a different service: from €100 a month for a landing page and €200 for a website.

How long before something is up and running?+

A useful first version usually lands between six and twelve weeks, depending on what has to be integrated. What delays a project most isn't programming, it's decision-making: every change of criteria halfway through restarts part of the work. That's why we work in partial deliveries, so it can be seen running early and corrected with the tool in front of you.

Should I buy a program or build my own?+

If your process is your sector's standard and a well-known program covers it, buy it: cheaper and proven. Building pays off when no tool fits, when you're paying licences and still copying data by hand, or when the way you work is your advantage and off-the-shelf software forces you to work like everyone else. There's also a middle ground: keep what you have and build only the missing piece.

Is the code mine?+

In our projects, yes, and it's worth putting it in writing with whoever you work with, along with the repository in your name. It's the difference between owning a tool and renting it: if the code isn't yours, the day you want to change provider you start from zero.

Does the provider need to be based in Sant Cugat?+

Not for the day-to-day. In a development project most of the time goes on understanding the process and showing progress, and that works just as well over a video call with a shared screen. It does help to be there in person for the kick-off, to see the warehouse or the plant, and for the session where the team starts using the tool.

Can you connect the software to the programs we already use?+

That's the most common case and usually the most sensible option. Instead of replacing what works, we build the missing piece and connect it to the invoicing, CRM or shop you already have, so data gets entered once. It costs less than rebuilding everything and the team doesn't have to relearn what it already knows.

Shall we start?

Tell us what's holding you back and we'll tell you how we fix it.

A first no-strings conversation. You leave with a clear plan, not an invoice.

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